Customer acknowledges that certain satellite television equipment may be used in an unauthorized manner to aid in the theft of satellite television services. We acknowledge and understand that the law provides for substantial criminal and civil penalties for the unauthorized use of satellite television services, and we agree not to use products purchased from Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems in any way to intercept a satellite television signal without proper authorization from the broadcast satellite provider and payment of required charges, and we will only use the equipment purchased in accordance with applicable laws. We agree to indemnify, defend and hold Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems harmless from any and all claims, damages or liabilities rising out of or resulting from unauthorized use of satellite television equipment purchased from Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems.

Terms & Conditions

Thank you for choosing Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems for your satellite reception equipment needs! Please refer to these TERMS & CONDITIONS if you need to handle warranty issues.

The '"Agreement'' is made between Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems (Vendor) and Recipient (Customer). All products sold as NEW with a manufacturer warranty. If a Vendor warranty is stated on the invoice, Vendor will repair or replace, at Vendor's option, the product containing manufacturing defects as long as the product is returned in its original shipping materials to Vendor within the original Vendor warranty period. Any product covered by an extended Vendor warranty (purchased at time of original sale) will be repaired or replaced at Vendor's option as long as the product is returned in its original shipping materials to Vendor within the extended Vendor warranty period. This warranty is made only to the Customer whose name appears on the front of the invoice. Service or product upgrades or modifications by a non-Vendor approved technician voids any and all warranties, expressed or implied. If Vendor accepts product for repair of manufacturing defects after warranty period has expired, or damage was caused through service by a non-Vendor approved technician, buyer agrees to pay service Vendor $60 per hour for such repairs. No merchandise will be accepted for repair or replacement without prior RMA number. To obtain an RMA, please call 866-419-1385.

Vendor makes no representations or warranties regarding the fitness of the products you have purchased for any particular function. Vendor makes no representations or warranties that the products you have purchased are compatible with any particular software, hardware or any other non-Vendor equipment. Vendor is not responsible for any damage, problems, or data loss resulting from software, hardware failure or non-Vendor equipment placed by Customer on Vendor product. Products that are serviced by a  technician not pre-approved by Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems voids any and all warranties, expressed or implied.

For any product sold that are damaged, lost or stolen by shipper in transit to buyer, an insurance claim must be submitted to the shipper, not to Vendor. Special Orders may NOT be canceled at any time. Cancellations of any order(s) must be made by 2:00 PM PST on the same day as the order was placed. Any order cancellations submitted after 2:00 PM PST on the same day as the order was placed will be charged our standard 20% restocking fee. Orders that are returned or refused will be charged a 20% restocking fee, all incurred shipping charges and a minimum $10 administrative fee. Prices, terms and conditions are subject to change without notice. Vendor does not pay shipping charges for RMA merchandise.

Installation service is not available in all areas. Installations are not performed by an employee of Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems, but are contracted to a local installer. In the event that local installation is not available or unable to be performed, any collected fees associated with the installation service will be refunded to the customer.

Limitation of Liability: Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems’ LIABILITY TO PURCHASER SHALL BE LIMITED TO 100% OF THE AMOUNT THEN HAVING BEEN ACTUALLY PAID TO Glorystar Satellite Systems UNDER THIS AGREEMENT. THE PARTIES AGREE THAT THE LIMITATIONS IN THIS SECTION ARE INTEGRAL TO CUSTOMER’S ABILITY TO PLACE AN ORDER. CUSTOMER ACKNOWLEDGES AND AGREES THAT Glorystar Satellite Systems SHALL NOT BE LIABLE TO CUSTOMER OR ANY OTHER PERSON FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, EXPENSES, LOST PROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT OF THE USE OF Glorystar Satellite Systems' PRODUCTS PURCHASED. CUSTOMER SPECIFICALLY ACKNOWLEDGES THAT AS OF THE DATE OF THIS AGREEMENT, THERE ARE NO CLAIMS OR DISPUTES BETWEEN VENDOR AND CUSTOMER.

These Terms and Conditions along with information provided on an invoice to customer constitute the whole agreement between Customer and Vendor. Satellite AV, LLC, Adventistsat.com or Glorystar Satellite Systems will accept Purchase Orders for Schools and Universities under the conditions that invoices paid after 30 day terms will be billed an additional 10% late fee. In the event that a purchase made with a school PO requires an RMA, Buyer agrees that payment shall not be withheld once an RMA number has been issued. Any terms contained in Customer's Purchase Orders which conflict with the terms of this invoice are expressly rejected. By accepting shipment of product from Vendor, Customer agrees that the Vendor Terms & Conditions of the Vendor supersede any conflicting terms in Customer's PO.

Should any term, sentence, or paragraph of this invoice be deemed invalid or illegal in a court of law, such term, sentence or paragraph shall be severed from the rest of this agreement, leaving the other terms of this agreement enforceable. This agreement shall be interpreted under the laws of the state of California. Should any dispute arise from or regarding this agreement, Customer consents to jurisdiction in the state of California and agrees that venue is proper in the county of Placer. Customer agrees that the place of performance of this agreement is in the county of Placer, state of California. Further the prevailing party in any such dispute shall be entitled to costs including attorney fees.